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Rules
Payment Methods
You can pay for items via online banking by selecting one of the following banks when placing your order: Swedbank, SEB, Nordea, Medicinos Bankas, Šiaulių Bankas, DnB, Citadel, Danske.
Delivery
Your items will be delivered by DPD courier to the address that you specify in your order details.
Your order will be delivered in 1–3 working days.
The courier will contact you by phone in advance to agree on the delivery time.
Delivery to addresses in Lithuania costs EUR 20.
You can also pick up your order in Vilnius at Žalgirio St. 131.
Returns
We guarantee that if you receive the wrong item or one of inadequate quality, we will provide a full refund or send you another equivalent item.
The buyer has the right to return goods to the seller within 30 days of purchase.
Items returned by the customer must be unused; otherwise they will not be accepted.
All expenses related to the return of goods are the responsibility of the buyer.
The seller undertakes to return the money for the returned goods to the customer's bank account within five working days.
Privacy Policy
We, Gedarta.lt, are committed to ensuring your privacy as a customer. We do not sell or lease your personal information. We are committed not only to guaranteeing you – our customer – the best possible shopping experience, but also to ensuring your complete privacy. The information that we collect from you is used to process your orders and provide the best shopping experience.
Gedartosinzinerija.lt is the sole owner of the personally identifiable information collected through our website. By visiting our website, you agree to the provisions of our privacy policy. Learn more about our privacy policy.
Data Collection and Use
When you place an order at Gedarta.lt, we need to know your full name, postal address, email address and phone number. This information is used for the fulfilment of your order, including payment and shipping, as well as to keep you informed about the status of your order.
In order to dispatch your order, we will have to give your name, address and phone number to the package delivery company that we use. The package delivery company needs this information in order to deliver your goods.
We occasionally have contests and special promotions on our website. For you to take advantage of these opportunities, we will need your name, email address and mailing address. This information is required to contact winners and to administer special contests or promotions.
You may receive invitations from us by email, mail, telephone or online to participate in online and offline surveys. Our surveys are entirely voluntary, and your participation and/or responses will not affect your use of our site in any way. In addition, if you participate in a survey, you have the right to refuse to answer any of the questions, and all of your answers are kept completely confidential in accordance with our privacy standards. Personally identifiable information collected during surveys is used only for the purposes of Gedarta.lt. Summarized survey results may be shared with third parties. You may be asked to provide information such as your name, address, email address, postal address, income, age, gender or family status, or information about the nature of your business, your product usage preferences, your education and hobbies. Survey data is used to improve the activities of Gedartosinzinerija.lt and ensure a better customer experience.
As long as you are a customer of our site, we track your purchase information so that we can better serve you. We use general purchase information which helps us to understand what products and services you are most interested in. We also track website traffic via login files so that we can decide which areas of our website are of the most value to our customers. We use this information in an effort to perfectly balance our website and adapt it to your and other customers' needs.
From time to time, we may use the information we collect to notify you about important or pleasant changes to our website, new services or changes to our services, and other special offers that we think you might find useful. If you decide that you do not want to receive this information, please send us an email and we will take you off of our subscriber list until you specify otherwise.
Protection of Privacy
The online shopping process at Gedarta.lt is safe and secure. Whether you are placing an order or using or providing personal information, we use a secure server. Powerful SSL secure server software which meets production standards encrypts all of the data transmitted between your computer and ours. We also have additional security to protect our server and all of our customer data against physical or electronic unauthorized use.
Cookies
Cookies are small information units which are kept on your computer's hard drive by the internet browser and which can be accessed by our server. No personal information is collected in the cookies which are placed on your computer by our website; however, they do enable us to provide you with specific services when you visit our website. Cookies simplify the ordering process by picking up information about you, allowing use of the shopping cart function, and enabling online orders.
If you do not want to accept cookies, most browser settings can be modified to decline them. If you decide not to accept cookies, you won't be able place orders on our website.
Disclosure to Third Parties
Gedarta.lt does not sell or lease your personal information to third parties.
We can combine the customer data stored in our database with data from third parties for the purpose of improving our goods and/or services for our customers.
We can also provide a summary of our user statistics to third parties related to traffic trends, user numbers, sales and other website and customer information. This information will never reveal any personally identifiable information associated with specific users.
Notification of Changes Related to the Use of Your Information
If our procedures for the use of information change in the future and these changes will affect your personal information, a notification about the changes concerned will be posted on our website. We suggest that you periodically check our statement of privacy.
Cases in Which We Will Contact You
In order to process your order, we will contact you by email to confirm your order and notify you about the status of your order. If there is a problem with your order, we will contact you by email, phone or fax to inform you of the problem and its solution. We may also contact you by email, post, phone or fax in the event that you personally have questions or comments related to our website or business activities. Surveys and questions related to customer satisfaction after a purchase will also be sent by email, post, telephone or fax so that we are able to better serve our clients.